Shipping policy

Honey Bee Boutique Shipping Policy

Thank you for shopping with Honey Bee Boutique! Please review the following information regarding order processing, shipping and in-store pickup.

Order Processing

Orders are generally processed within two to three (2–3) business days, excluding weekends and holidays. Processing time begins after your order and payment have been successfully received.

Processing times may be extended during holidays, sales, severe weather or periods of high order volume. You will receive an email notification when your order has shipped or is ready for pickup.

Orders begin processing immediately and cannot be changed or canceled after they are placed. Please carefully review your items and delivery address before completing checkout.

Shipping Rates

Available shipping methods and charges are calculated and displayed during checkout. Shipping charges are nonrefundable except when required by law or when an error was made by Honey Bee Boutique.

Delivery Estimates and Tracking

Delivery estimates begin after the carrier receives your package and do not include our processing time. Delivery dates are estimates only and are not guaranteed.

When your order ships, you will receive a shipping-confirmation email containing available tracking information. Tracking updates are provided by the carrier and may take time to appear.

Honey Bee Boutique is not responsible for carrier delays caused by weather, service disruptions, holidays or circumstances outside our control.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Honey Bee Boutique is not responsible for orders delayed, lost or returned because an incorrect or incomplete address was provided.

If a package is returned to Honey Bee Boutique due to an incorrect address, failed delivery or refusal, the customer will be responsible for any additional shipping charge required to resend the order.

Lost or Missing Packages

If your tracking information shows that a package is delayed or missing, please contact the shipping carrier and Honey Bee Boutique promptly. We will make reasonable efforts to assist with locating the package or submitting an available carrier claim.

If tracking shows that an order was delivered but you cannot locate it, please check with members of your household, neighbors and the carrier before contacting us.

In-Store Pickup

Free in-store pickup is available at:

Honey Bee Boutique
Rainbow Plaza
3225 Rainbow Drive, Suite 258
Rainbow City, AL 35906

Pickup hours are Monday–Saturday, 10:30 a.m.–3:30 p.m.

Please wait until you receive a “Ready for pickup” notification before coming to the store. Bring your order confirmation or a valid photo ID when collecting your order. Orders are not considered picked up until they have been released to the customer or the customer’s authorized representative.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If you receive an incorrect, damaged or defective item, contact Honey Bee Boutique within three (3) days of delivery at Email Honey Bee Boutique about shipping. Include your order number and photographs of the merchandise and packaging.

When Honey Bee Boutique confirms an error, damage or defect, we will provide instructions and, when appropriate, cover the return-shipping cost.

Returns

Customers are responsible for return-shipping costs for ordinary returns. Original shipping charges are nonrefundable. All returns are subject to our Return and Refund Policy.

Digital Gift Certificates

Gift certificates purchased through our online store are delivered digitally by email and are not physically shipped. Please verify the recipient’s email address before completing checkout.